AT&T rated worst cell phone carrier for second year in a row

james

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by Don Reisinger

AT&T may be huge and generating boatloads of cash every quarter, but when it comes to service, the carrier has a lot of work to do.

For the second year in a row, AT&T was ranked last in Consumer Reports' annual customer satisfaction survey. The company was hit especially hard by complaints over poor voice service and phone-based customer care. Even worse for AT&T, the company's 2011 rating is slightly lower than last year's.

More info http://news.cnet.com/8301-13506_3-5...or-second-year-in-a-row/?tag=mncol;topStories
 
 
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